Thursday, August 13, 2009

All Lenders are Not the Same

I just closed on a very difficult escrow and learned a very valuable lesson that I wanted to share... Not all loan officers are the same! I represented the seller in this transaction and we recieved an offer in the middle of March. It is now the middle of August and we just closed, NO! this was not a short sale. After the original loan officer tried for months to get the loan to go through, the buyer and the seller were left feeling "led-on" and frustrated.

I called Suzy Dukelow from ARPLLS,Inc. From the moment I called her, her knowledge and expertise were readily apparent. She was honest and straight forward. She did not make promises she could not keep. She kept us informed of the progress and any issues that needed to be resolved. And believe me with appraisals and inspection reports that were now more than 90 days old and lending standards changing almost daily, there were plenty of challenges for Suzy to overcome. But she did it! She handled everything with the utmost professionalism. I am truly grateful for her hard work and determination to see this through to the end.

So, the next time you need a loan or are thinking of refinancing make sure you find someone you can trust and who is knowledgeable. Do your research and look for recommendations. Just because a loan officer says they can do it, doesn't mean they can or they will. Remember...Not all loan officers are the same.

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